Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including when you create an account, generate itineraries, book properties, or contact us for support.

• Name and contact information
• Account credentials
• Travel preferences and itinerary data
• Payment information (processed securely through third-party providers)
• Communication history

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our AI-powered itinerary generation services
• Process bookings and reservations
• Send you relevant travel recommendations and updates
• Respond to your requests and provide customer support
• Ensure platform security and prevent fraud

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Property owners when you make bookings
• Service providers who assist in operating our platform
• Law enforcement when required by law

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits.

5. Your Rights

You have the right to:

• Access and download your personal data
• Request corrections to your information
• Delete your account and associated data
• Opt-out of marketing communications
• File a complaint with data protection authorities

6. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized recommendations.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@ceylonroute.com