Terms of Service

1. Acceptance of Terms

By accessing and using CeylonRoute ("the Platform"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Platform Services

CeylonRoute provides AI-powered travel itinerary generation, property booking services, and travel information for Sri Lanka. Our services include:

• AI-generated personalized travel itineraries
• Hotel, villa, and guesthouse booking platform
• Travel guides and blog content
• Trip planning tools and recommendations

3. User Accounts

To access certain features, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and current information
• Notifying us of any unauthorized use

4. Bookings and Payments

When you make a booking through CeylonRoute:

• All bookings are subject to availability and property owner confirmation
• Payment processing is handled securely through third-party providers
• Cancellation policies vary by property and are specified at booking
• You agree to pay all charges associated with your bookings

5. AI-Generated Content

Our AI-powered itineraries are provided as suggestions and recommendations. Users should verify all information and make independent decisions about their travel plans. CeylonRoute is not responsible for changes to attractions, pricing, or availability.

6. Property Owner Terms

Property owners who list on CeylonRoute agree to:

• Provide accurate property information and pricing
• Honor confirmed bookings made through the platform
• Maintain property standards as advertised
• Pay applicable commission fees

7. Prohibited Conduct

You may not:

• Use the platform for any illegal purposes
• Post false or misleading information
• Interfere with platform operations
• Scrape or copy content without permission
• Harass other users or property owners

8. Intellectual Property

All content on CeylonRoute, including text, graphics, logos, and software, is the property of CeylonRoute or its licensors and is protected by copyright and trademark laws.

9. Disclaimers and Limitations

The platform is provided "as is" without warranties of any kind. CeylonRoute is not liable for any indirect, incidental, or consequential damages arising from your use of the platform.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the platform constitutes acceptance of updated terms.

11. Contact

Questions about these Terms of Service? Contact us at legal@ceylonroute.com